/* FALAK admin console. Builds on site.css tokens. */
body{background:#f7f6f4}
.adm{display:flex;min-height:100vh}
.side{width:248px;flex:none;background:#fff;border-inline-end:1px solid var(--ln);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.side-head{height:64px;display:flex;align-items:center;gap:10px;padding:0 18px;border-bottom:1px solid var(--ln)}
.side-head small{display:block;font-size:11px;color:var(--mu)}
.side nav{flex:1;overflow:auto;padding:12px 10px;display:flex;flex-direction:column;gap:2px}
.side nav a{display:flex;align-items:center;gap:12px;height:42px;padding:0 12px;border-radius:11px;color:var(--ink);font-size:14px;font-weight:500}
.side nav a:hover{background:var(--sf)}.side nav a.on{background:var(--ink);color:#fff;font-weight:600}
.side nav a svg{width:18px;height:18px;flex:none}
.side nav .badge-n{margin-inline-start:auto;font-family:var(--lat);font-size:11px;font-weight:700;min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:var(--or);color:var(--ink);display:flex;align-items:center;justify-content:center}
.side-foot{padding:12px;border-top:1px solid var(--ln);display:flex;align-items:center;gap:10px}
.av{width:34px;height:34px;border-radius:10px;background:var(--orT);color:var(--orD);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;flex:none}
.av.c1{background:var(--ink);color:#fff}.av.c2{background:var(--orT);color:var(--orD)}.av.c3{background:var(--grT);color:var(--gr)}.av.c4{background:var(--sf);color:var(--ink)}.av.c0{background:#3a3735;color:#fff}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.top{height:64px;display:flex;align-items:center;gap:12px;padding:0 24px;border-bottom:1px solid var(--ln);background:rgba(250,249,248,.85);backdrop-filter:blur(14px);position:sticky;top:0;z-index:20}
.search{position:relative;flex:1;max-width:420px}.search input{height:40px;border-radius:11px;border:1px solid var(--ln);background:#fff;padding:0 12px;padding-inline-start:38px;font-size:14px;outline:none;width:100%}
.search svg{position:absolute;inset-inline-start:13px;top:11px;color:var(--mu)}
.search-results{position:absolute;top:46px;inset-inline:0;background:#fff;border:1px solid var(--ln);border-radius:16px;box-shadow:0 20px 40px rgba(20,18,15,.12);padding:6px;z-index:30}
.search-results a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:9px;color:var(--ink)}.search-results a:hover{background:var(--sf)}
.content{padding:24px;max-width:1400px;width:100%;margin:0 auto}
.ph-head{display:flex;flex-wrap:wrap;gap:14px;align-items:flex-end;justify-content:space-between;margin-bottom:20px}
.ph-head h1{margin:0;font-size:26px;font-weight:700}.ph-head p{margin:2px 0 0;font-size:14px;color:var(--mu)}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,190px),1fr));gap:12px;margin-bottom:14px}
.kpi{background:#fff;border:1px solid var(--ln);border-radius:18px;padding:16px 18px;display:flex;flex-direction:column;gap:6px}
.kpi .l{font-size:13px;color:var(--mu)}.kpi .v{font-size:26px;font-weight:700;font-family:var(--lat);font-variant-numeric:tabular-nums}.kpi .d{font-size:12px;font-weight:600;color:var(--mu)}.kpi .d.up{color:var(--gr)}.kpi .d.warn{color:var(--rd)}
.panel-a{background:#fff;border:1px solid var(--ln);border-radius:18px;padding:18px;display:flex;flex-direction:column;gap:14px;min-width:0}
.panel-a h2{margin:0;font-size:15px;font-weight:700}
.cols{display:grid;gap:14px;margin-bottom:14px}.c2{grid-template-columns:repeat(auto-fit,minmax(min(100%,420px),1fr))}.c3{grid-template-columns:repeat(auto-fit,minmax(min(100%,300px),1fr))}
.tbl{background:#fff;border:1px solid var(--ln);border-radius:18px;overflow:auto}
.tbl table{width:100%;border-collapse:collapse;font-size:14px;min-width:760px}
.tbl th{font-size:12px;font-weight:600;color:var(--mu);background:var(--sf);text-align:start;padding:10px 16px;border-bottom:1px solid var(--ln);white-space:nowrap}
.tbl td{padding:12px 16px;border-bottom:1px solid var(--ln);vertical-align:middle}.tbl tr:last-child td{border-bottom:none}
.tbl tr.link{cursor:pointer}.tbl tr.link:hover td{background:var(--sf)}
.tbl .who{display:flex;align-items:center;gap:10px;min-width:0}.tbl .who b{display:block;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tbl .who small{font-size:12px;color:var(--mu)}
.st{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:600;padding:3px 9px;border-radius:9px;white-space:nowrap}
.st::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.st.new{background:var(--sf);color:var(--mu)}.st.assessed,.st.open,.st.pending{background:var(--orT);color:var(--orD)}.st.active,.st.paid,.st.resolved,.st.approved,.st.sent{background:var(--grT);color:var(--gr)}.st.risk,.st.failed{background:var(--rdT);color:var(--rd)}.st.expired,.st.cancelled,.st.rejected{background:var(--sf);color:var(--mu)}
.fchips{display:flex;gap:6px;flex-wrap:wrap}.fchip{height:34px;padding:0 13px;border-radius:17px;border:1px solid var(--ln);background:#fff;color:var(--ink);font-size:13px;font-weight:600;display:inline-flex;align-items:center;gap:6px}
.fchip.on{background:var(--ink);border-color:var(--ink);color:#fff}.fchip i{font-style:normal;font-family:var(--lat);font-size:11px;opacity:.65}
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--ln);margin-bottom:12px}.tabs a{height:44px;padding:0 14px;display:flex;align-items:center;border-bottom:2px solid transparent;color:var(--mu);font-size:14px;font-weight:600;margin-bottom:-1px}.tabs a.on{border-color:var(--ink);color:var(--ink)}
.abtn{height:40px;padding:0 16px;border-radius:11px;font-size:14px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:8px;white-space:nowrap;border:1px solid var(--ln);background:#fff;color:var(--ink)}
.abtn.dark{background:var(--ink);border-color:var(--ink);color:#fff}.abtn.or{background:var(--or);border-color:var(--or);color:var(--ink)}.abtn.sm{height:32px;padding:0 12px;font-size:13px}
.ainput{height:40px;border-radius:11px;border:1px solid var(--ln);background:#fff;padding:0 12px;font-size:14px;outline:none;width:100%}textarea.ainput{height:auto;padding:10px 12px;resize:vertical}
.ainput:focus{border-color:var(--ink)}.ainput.num{width:96px;font-family:var(--lat)}
.hbar{height:6px;border-radius:3px;background:var(--sf);flex:1;overflow:hidden}.hbar i{display:block;height:100%;border-radius:inherit;background:var(--ink)}.hbar i.or{background:var(--or)}
.flash{padding:12px 16px;border-radius:12px;background:var(--grT);color:var(--gr);font-weight:600;margin-bottom:14px}.flash.err{background:var(--rdT);color:var(--rd)}
.empty{padding:40px;text-align:center;color:var(--mu)}
.pager{display:flex;align-items:center;gap:10px;margin-top:12px;font-size:13px;color:var(--mu)}.pager span{flex:1}
.switch{position:relative;width:44px;height:26px;display:inline-block;flex:none}.switch input{position:absolute;opacity:0;inset:0;width:100%;height:100%;margin:0;cursor:pointer;z-index:1}
.switch span{position:absolute;inset:0;border-radius:13px;background:var(--ln);transition:.2s}.switch span::after{content:"";position:absolute;top:2px;inset-inline-start:2px;width:22px;height:22px;border-radius:11px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.2);transition:.2s}
.switch input:checked+span{background:#0fa05c}.switch input:checked+span::after{inset-inline-start:20px}
.chat{display:grid;grid-template-columns:340px 1fr;height:calc(100vh - 210px);min-height:520px;overflow:hidden;background:#fff;border:1px solid var(--ln);border-radius:18px}
.chat-list{border-inline-end:1px solid var(--ln);display:flex;flex-direction:column;min-height:0}.chat-list .items{flex:1;overflow:auto}
.chat-list a{display:flex;gap:10px;padding:12px 14px;border-bottom:1px solid var(--ln);color:var(--ink);border-inline-start:3px solid transparent}.chat-list a.on{background:var(--sf);border-inline-start-color:var(--or)}
.chat-pane{display:flex;flex-direction:column;min-height:0}.msgs{flex:1;overflow:auto;padding:18px;display:flex;flex-direction:column;gap:10px;background:#f7f6f4}
.msg{max-width:70%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.65}.msg small{display:block;font-size:10px;opacity:.6;margin-top:3px}
.msg.member{align-self:flex-start;background:#fff;border:1px solid var(--ln)}.msg.admin{align-self:flex-end;background:var(--ink);color:#fff}
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}
.chart{width:100%;height:220px;display:block}
@media (max-width:900px){.side{position:fixed;inset-block:0;inset-inline-start:0;transform:translateX(100%);z-index:50;transition:transform .25s}[dir=ltr] .side{transform:translateX(-100%)}.side.open{transform:none}.chat{grid-template-columns:1fr}.chat-pane{display:none}.chat.has-current .chat-pane{display:flex}.chat.has-current .chat-list{display:none}}
.st.suspended{background:var(--ink);color:#fff}
.kpi .v{overflow-wrap:anywhere}

/* Live monitor + business numbers */
.live-badge{display:inline-flex;align-items:center;gap:8px;padding:7px 14px;border-radius:999px;background:var(--grT);color:var(--gr);font-weight:700;font-size:13px}
.live-dot{width:8px;height:8px;border-radius:50%;background:currentColor;flex:none;animation:live-ping 1.8s infinite}
@keyframes live-ping{0%{box-shadow:0 0 0 0 rgba(11,118,67,.5)}70%{box-shadow:0 0 0 8px rgba(11,118,67,0)}100%{box-shadow:0 0 0 0 rgba(11,118,67,0)}}
.live-cols{grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);align-items:start}
.live-st{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:600;background:var(--sf);color:var(--mu)}
.live-st.on{background:var(--grT);color:var(--gr)}.live-st.off{background:var(--rdT);color:var(--rd)}
.live-st .live-dot{width:6px;height:6px}
.live-feed{gap:0}.live-feed h2{margin-bottom:8px}
.live-ev{display:flex;align-items:center;gap:10px;padding:9px 0;border-top:1px solid var(--ln);font-size:13px}
.live-ev-dot{width:8px;height:8px;border-radius:50%;background:var(--or);flex:none}
.live-flash{animation:live-flash 1s}
@keyframes live-flash{from{background:var(--orT)}to{background:transparent}}
.sec-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,190px),1fr));gap:10px}
.sec-tile{display:flex;flex-direction:column;gap:3px;padding:14px;border-radius:14px;border:1px solid var(--ln);background:#fff;color:var(--ink);font-size:13px}
.sec-tile b{font-size:15px}.sec-tile .lat{font-size:18px;font-weight:700}.sec-tile small{color:var(--mu)}.sec-tile span{color:var(--mu)}.sec-tile .lat{color:var(--ink)}
.sec-tile:hover{border-color:var(--or);color:var(--ink)}.sec-tile.on{border-color:var(--ink);box-shadow:inset 0 0 0 1px var(--ink)}
@media (max-width:1000px){.live-cols{grid-template-columns:1fr}}

/* Business activity and modules (super admin) */
.mod-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,200px),1fr));gap:8px}
.mod-chk{display:flex;align-items:center;gap:8px;padding:9px 12px;border-radius:12px;border:1px solid var(--ln);font-size:13px;cursor:pointer}
.mod-chk:has(input:checked){border-color:var(--ink);background:var(--sf)}
.mod-chk span{flex:1}.mod-chk em{font-style:normal;font-size:11px;color:var(--orD);background:var(--orT);padding:2px 7px;border-radius:8px}
.health{display:inline-flex;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}
.health.h-gr{background:var(--grT);color:var(--gr)}.health.h-or{background:var(--orT);color:var(--orD)}.health.h-rd{background:var(--rdT);color:var(--rd)}.health.h-mu{background:var(--sf);color:var(--mu)}

/* Support desk */
.desk{display:grid;grid-template-columns:minmax(0,380px) minmax(0,1fr);gap:14px;align-items:start}
.desk-list{max-height:calc(100vh - 260px);overflow:auto}
.desk-item{display:flex;flex-direction:column;gap:4px;padding:12px 14px;border-bottom:1px solid var(--ln);color:var(--ink)}
.desk-item:hover{background:var(--sf);color:var(--ink)}.desk-item.on{background:var(--sf);box-shadow:inset 3px 0 0 var(--ink)}
.desk-item.unseen{background:#fffaf6}.desk-item.flash{animation:live-flash 1.2s}
.desk-sub{font-size:14px;font-weight:600}
.tag-s{font-size:11px;font-weight:700;padding:2px 8px;border-radius:8px;background:var(--sf);color:var(--mu)}.tag-s.rd{background:var(--rdT);color:var(--rd)}.tag-s.or{background:var(--orT);color:var(--orD)}
.desk-steps{list-style:none;margin:6px 0 0;padding:0;display:flex;gap:6px;flex-wrap:wrap}
.desk-steps li{flex:1;min-width:90px;text-align:center;font-size:12px;font-weight:600;padding:6px;border-radius:10px;background:var(--sf);color:var(--mu)}
.desk-steps li.done{background:var(--grT);color:var(--gr)}
.desk-chat{margin-top:10px;gap:10px;max-height:52vh;overflow:auto}
.msg{max-width:80%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.7;white-space:pre-wrap}
.msg small{display:block;font-size:11px;opacity:.7;margin-bottom:2px}
.msg-member{align-self:flex-start;background:var(--sf)}
.msg-admin{align-self:flex-end;background:var(--ink);color:#fff}
.msg-bot{align-self:center;max-width:92%;background:#fffaf6;border:1px dashed #ffd2a8;color:var(--orD);font-size:13px}
@media (max-width:1000px){.desk{grid-template-columns:1fr}.desk-list{max-height:none}}
.a-toasts{position:fixed;z-index:80;bottom:20px;inset-inline-start:20px;display:flex;flex-direction:column;gap:8px;width:min(360px,calc(100vw - 40px))}
.a-toast{display:flex;flex-direction:column;gap:3px;padding:12px 14px;border-radius:14px;background:var(--ink);color:#fff;border-inline-start:4px solid var(--or);box-shadow:0 18px 40px -12px rgba(0,0,0,.5);animation:a-in .3s ease}
.a-toast:hover{color:#fff}.a-toast span{font-size:13px;opacity:.85}
@keyframes a-in{from{transform:translateY(10px);opacity:0}}
.sys-grid{grid-template-columns:repeat(auto-fit,minmax(min(100%,240px),1fr));gap:10px}